Privacy Policy

Scope

This policy explains how RadStat3D Imaging LLC handles information submitted through this website and its professional service portals. It does not replace a customer agreement, business associate agreement, or other contract that may apply to a specific engagement.

Information we receive

• Contact and business information provided through inquiry, quotation, and ordering forms.
• Case and patient identifiers submitted through designated secure service portals.
• Technical information such as browser, device, IP address, security events, and service logs.
• Communications, service instructions, and transaction records needed to provide support.

How information is used

• Responding to inquiries and providing requested services.
• Authenticating access, delivering results, and supporting customer accounts.
• Maintaining security, quality, auditability, and operational continuity.
• Meeting legal, contractual, accounting, and regulatory obligations.

Protected and clinical information

Do not send patient images or protected health information through the general contact form, email, or WhatsApp. Use only the designated Secure Upload, authorized Client Portal, or a private results link sent by RadStat3D. Clinical information is handled according to the applicable service agreement and access controls.

Sharing and service providers

RadStat3D does not sell personal information. Information may be shared with vetted service providers that support hosting, communications, security, payment processing, or service delivery; with professional advisers; or when required by law. Access is limited to the purpose for which the information is needed.

Retention and security

Information is retained only as long as reasonably necessary for service delivery, contractual commitments, legal requirements, dispute resolution, security, and legitimate business records. RadStat3D uses administrative and technical safeguards appropriate to the information and service involved, but no internet transmission or storage system can be guaranteed completely secure.

Choices and requests

You may request access to, correction of, or deletion of personal information, subject to legal, contractual, clinical-record, and security limitations. You may also opt out of nonessential marketing communications.

Updates

We may update this policy as our services, technology, or obligations change. The effective date above identifies the current version.